Legal
Contact
Last updated: April 27, 2026
Need help with an order, subscription, or research question? We respond to every email within one business day.
Include your order number (if applicable) and we’ll get back to you faster.
Common requests
- Order status / tracking: include your order number.
- Cancel or pause subscription: we’ll process within 24 hours and confirm by email.
- Damaged or lost shipment: see our Refund Policy.
- Bulk research orders: reach out — we offer custom pricing.
- Privacy or data requests: see our Privacy Policy.
Hours
Monday–Friday, 9am–5pm ET. Orders placed before 2pm ET ship the same business day.